"It took a long time to get comfortable. I was reactive. I said yes to every request for support and found it difficult to say no because there was no process I could reference to justify my reason for not doing something. When my manager left, I assumed their role and responsibilities, too. After much trial and error, I have a clear understanding of how I want public participation and education to look at the agency.”
“When you're passionate about something—in my case, it's serving others—it becomes a way of life. It's not an 'I have to do this' mindset; it's an 'I GET to do this' mindset."
"His whole profession was climbing on rafters... he had six cars, lost them all, had a high-rise downtown, lost it all…and then he ended up in a homeless shelter."
